BACKGROUND:
Kaizen Advance is a growing consulting company based in Atlanta, GA, specializing in connecting quality workers with work-from-home (remote) opportunities. We are looking for Client Support Agents to work from home and be the primary link between our clients' current and potential customers.
The Client Support Agent is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs and communicating effectively with team members within the customer service department of various Fortune 500 companies. This is an Independent Contractor opportunity.
JOB DUTIES:
Provides timely and accurate information to incoming customer order status and product knowledge requests
Processes customer orders/changes/returns according to established department policies and procedures
Provides timely feedback to the company regarding service failures or customer concerns
Partners with the sales team to meet and exceed customer service expectations
WHAT IT TAKES TO SUCCEED:
Outstanding problem-solving skills
Patience and empathy - an ability to manage stress and work under pressure
Excellent communication skills in writing and verbal with outstanding listening skills
Ability to provide knowledgeable, friendly, and professional customer service
Experience navigating and efficiently using program tools and software using technology
Basic computer skills
QUALIFICATIONS:
Must be a legal US Resident and Citizen
Must be at least 18 years of age
Must be able to pass a 7-year criminal background check
Must be able to work at least 15 hours (30 intervals) a week
No degree necessary – a great work-from-home opportunity for anyone ready to invest in themselves and work hard!
Previous customer service experience is preferred, but is not required
TECHNOLOGY REQUIREMENTS:
Windows 11 ONLY – No Chromebooks or Apple (Macs) allowed
16 GB RAM PC (Preferred)
Dual monitors
Noise-canceling USB headset
Hardwired internet connection (Ethernet; No Wi-Fi)
No degree necessary – a great work-from-home opportunity for anyone ready to invest in themselves and work hard!
You can create your work schedule to fit your needs, whether you want a full-time or part-time schedule
You have the opportunity to receive performance-based compensation or other incentives
You can work remotely
...our seniors lives.Senior Helpers of Santa Clarita- Lancaster has immediate job openings. We are looking to grow our team of caregivers and CNA's were seeking a team of dedicated caregivers and CNA's who wants to join a team who shares the same goal of spreading...
...experience in the field, you might be perfect for our HVAC service technician position. Our growing HVAC company needs a service tech to... ...and the communication skills to explain what needs to be repaired, installed, or replaced, and why. If this sounds like the perfect...
...management agency exclusively representing 100+ of the top-performing mom/family influencers in North America, is seeking a Social Media Marketing Intern. This position is 100% virtual, with a collaborative and supportive environment, offering growth opportunities for post-...
...The Field Engineer gathers the necessary field information regarding aerial, buried or underground Outside Plant (OSP) telecommunications cable and associated facilities. The information provided by the Field Engineer will be utilized to facilitate the design of work...
...Who is Rendevor Dialysis? We are a family-owned and operated company founded over 30 years ago by a Dialysis RN who believes everyone... ...and water treatment systems. The Dialysis Biomedical Technician will be maintaining the following equipment: ~2008T and 2008...