MEDICAL INSURANCE AUTHORIZATION COORDINATOR
Join our team as a Medical Insurance Authorization Coordinator and help patients access timely care.
Use your skills in benefit verification, prior authorization, and medical insurance to navigate approvals, support pharmacy needs, and contribute to efficient healthcare administration—all from a remote role based in the Dallas–Fort Worth area.
LOCATION & BENEFIT:
Remote – Must live in the Dallas – Fort Worth Area
COMPENSATION & SCHEDULE
• $18–$20/hour
• Monday - Friday | availability for an 8-hour shift between 8am - 8pm EST or 7am – 7pm CST
The Medical Insurance Authorization Coordinator supports critical pre-service operations by initiating benefit investigations and prior authorizations that ensure timely patient access to care. Success in this role is measured by authorization turnaround time, accuracy of benefit documentation, and effectiveness in resolving payor escalations.
KEY RESPONSIBILITIES
• Conduct benefit investigations and document findings in internal systems
• Submit prior authorization requests and follow up with payors for determinations
• Handle inbound inquiries and escalate unresolved or complex cases
• Liaise with provider offices and pharmacies to resolve coverage delays
• Monitor and report on authorization status to leadership
MINIMUM QUALIFICATIONS
• High school diploma or GED
• 1+ year experience in healthcare, pharmacy, or insurance administration
• Strong communication and customer service skills
• Working knowledge of pharmacy/medical benefits across major payors
CORE TOOLS & SYSTEMS
• Microsoft Excel
• Microsoft Outlook
• Microsoft Word
PREFERRED SKILLS
• Experience with benefit verification or prior authorization workflows
• Background in call center or high-volume reimbursement environments
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